We at DermVisage respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our terms and Conditions. We collect personal information from our customers in the regular course of doing business. DermVisage never shares personal information about you with any outside person or organization without your consent or unless required to do so by law.

This page will answer some of your most frequently asked questions, and will inform you about how we’re protecting the information you entrust to us.

What personal information does DermVisage collect about you?

We collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Purchase history
  • Customer satisfaction info
  • Opinions about products and services
When you visit our web site, we also collect:

Information about your computer, including your IP address, the type of operating system and browser you use, your computer’s location, and what pages you visit on our site, as well as the referral site.

How does DermVisage use this information?

The main reasons we collect personal information from you are:

  • Customer relationship management
  • Customer service
  • Marketing
  • Orders
  • Returns
  • To complete a sale/transaction
  • Warranties

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. Or when you ask to pay with your credit card to shop our products, we will pass your credit card information to a website that specializes on credit card transactions. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

To complete a sale/transaction
  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Date of Birth/Age
  • Gender
  • Purchase history
Customer relationship management
  • Date of Birth/Age
  • Gender
  • Purchase history
Communications to Serve You:

If you have elected to provide us with your contact information, we may provide you with service related announcements by any means (including email) concerning The Site, your customer service requests or questions, or your order. From time to time we may suggest products that would be of particular interest to you.

All registered users will receive a welcoming email to confirm their registration. These types of communications are designed to serve you and to provide the high level of customer service that DermVisage offers.

Returns

Sometimes, when you fill out a return form, you provide us with information about your reason of the return and opinions. At the bottom of the form, there are boxes you can check off if you do not want that information to be used for marketing purposes or to be shared with other companies.

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Purchase history
Non-Personal Information

Browsers come with a feature called cookies that make your computer recognizable to websites. Cookies are small data files that are copied onto your computer when you visit a website. These files are used to browse the site and track information related to navigation on the site.

We do not and we cannot use cookies to retrieve personal information from your computer. The information is obtained for statistical purposes, and to determine the most frequently visited pages, the number of hits and the pages that are hit.

You can configure your browser to manage cookies. For example you may elect to set your browser up to warn you before accepting a cookie, or you can configure the browser to not accept cookies at all.

Children’s Guidelines

We do not knowingly collect personal information from children under 13. If we learn that we have collected any personal information from a child under the age of 13 without verifiable parental consent, we will delete that information from our database as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us at www.dermvisage.com

Changes to the Privacy Policy

We may update this privacy policy at any time to reflect changes in our practices and service offerings. If we modify this privacy policy, we will update the “Effective Date “and post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out”. By opting out, you can tell us not to collect the information and/or not to share it with other companies.

Security and Access

We take all reasonable security measures to ensure that the information you provide is kept confidential.

You can ask us to modify or delete all the personal information you have provided us at any time. To do so, simply send us an e-mail to customerservice@dermvisage.com

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:

Name: DermVisage Corporations
Address: 187 Wilfred Avenue
Phone: 416-7308671416-7308671
Email: customerservice@dermvisage.com