Advanced Reservations

We highly recommend that you schedule your appointments in advance to ensure that your preferred time and or service are available.

We accept Visa, MasterCard, Amex, direct debit, and cash. Cheques are not accepted. A credit card number or deposit is required at the time of booking. Prices do not include GST and are subject to change without notice. When booking an appointment, please inform us of any Gift Certificates you will be redeeming.

Cancellation Policy

A 24 hour notice of cancellation is required for cancellation or rescheduling of your appointment. Your early notice of cancellation will allow us to fill the reserved spot on our schedule. A late cancellation charge of $60 will be applied for cancellations within 24 hours from your appointment.

In the event of “no-show” a charge of $120 will be applicable.

Arrival

We recommend that we meet you at least 15 minutes prior to your appointment. This gives us time to setup our equipment and get prepared for the skin analysis session.

Client Questionnaire

In order to provide the best service for our clients, we will ask you to fill in a DermVisage Questionnaire. This will allow our team to be aware of any special conditions that may affect your skin.

Privacy Policy

Your information will be kept confidential. Please see our Privacy Policy terms.

Cleanliness

In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sanitized after each and every service.

Use of Website

The following is a list of the terms of service that govern the use of DermVisage.com;

Copyright

All material present on DermVisage.com, whether text, video, audio, or any other form is subject to intellectual property rights such as copyright, trademark and other property rights. This material is property of the respected owners. All rights are expressly reserved.

Content

DermVisage will not be held responsible if you encounter material that you deem offensive, indecent or otherwise objectionable.

Errors, Mistakes and Missing Information

Our website may not be completely free from errors and mistakes. Errors in content may be corrected without prior notification. DermVisage reserves the right to cancel any order that may have been placed under the pretense of such error. If an order is canceled, but has been paid for, the user will receive a full refund.

Customer Feedback

Please note that all customer feedback given to DermVisage shall be considered the property of DermVisage. This includes all customer communication, testimonials and contact information. By releasing this information to DermVisage, you are hereby giving DermVisage the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by the management of DermVisage.

Taxes

Taxes will be calculated based on the laws of the jurisdiction in which the product is scheduled to be delivered.

Use by Minors

To purchase a product from DermVisage you must be the legal age of majority as stated by the law of the jurisdiction in which you reside.

Payment Agreement

By purchasing a product from DermVisage you are agreeing to pay any and all charges associated with the purchased product.

Shopping Limitations

DermVisage reserves the right to limit quantities products. DermVisage also reserves the right to eliminate products from our website, cancel orders or prohibit access to certain pages at any time.

Product Use

DermVisage shall not be held liable for any damages resulting from the misuse of any product. Therefore, it is the sole responsibility of the customer to read all product instructions carefully, to use the product strictly for the purpose it was designed for, and to ensure that the product is used in a safe and reasonable manner.

DermVisage shall not be held responsible for any damages that occur due to an allergic reaction, or as the result of any other unforeseen occurrence.

Service Availability

Please note that the services provided by DermVisage are available only on an as is and as available basis. DermVisage is not responsible for any and all losses, whether direct or indirect, exceeding the price of the goods purchased.

Outbound Links

DermVisage may link to websites outside the control of DermVisage. Please understand that a link should be in no way considered an endorsement of a website. DermVisage cannot be held liable under any circumstances for any damages that may occur as a result of a user visiting a page through an outbound link.

Unlawful Use

It is illegal to use DermVisage for any illegal or destructive purpose. This includes any use of the website that could result in damaging, disabling, overloading or in any other way compromising the website. Accessing or attempting to access information not intentionally made available to you is illegal and may result in civil or criminal prosecution.

User ID

Misrepresenting your identity while using DermVisage will be considered a clear violation of our terms of service and may result in your being banned from the website and possibly civil or criminal prosecution.

Right to Termination

You must agree to these terms of service in order to use DermVisage. If you cannot or decide you do not want to agree with the Terms of Services displayed on this page, you are prohibited from using this website and should leave dermvisage.com immediately.

Precedence

These terms of service in combination with our Privacy Policy represent a legally binding agreement between the user and DermVisage. This agreement shall replace all prior oral and/or written communication between the user and DermVisage. If a conflict is to occur between a previous, present or future agreement and the above terms of service, the terms of service will have precedence, unless clearly noted in the prior agreement.

Severability

In the event that one or more of the provisions of DermVisage’s terms of service is regarded as unenforceable, the remaining provisions will continue to be in place and enforced to the greatest extent of the law.

Applicable Law

These terms of service, and furthermore, the use of dermvisage.com shall be governed solely by the laws of the province of Ontario and consequently the laws of Canada. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the use of DermVisage. Please feel free to contact us, if you have any questions regarding our terms of service.